Contact Us

For SHISEIDO (Hong Kong) eshop orders and website enquiries, please check FAQ for more information.

For further assistance, please email us your SHISEIDO (Hong Kong) online account login email address, contact number and order details with screen capture at to contact SHISEIDO (Hong Kong) Customer Service Support.

Contact Number: (852) 2262 6966

Office hour: Monday to Friday 9am – 1pm & 2pm – 6pm (Closed on Saturdays, Sundays and Public Holidays.)